First, I must say that this is my second order from Repairs Universe that has given me heartburn. With the first order, I received what I felt was a "Used" part. I say that because it had remnants of factory white sealant on the connector, which from what I've found, gets ripped upon initial disassembly. But, that part worked in my phone. (They did respond saying they test 100% and don't sell used/salvaged parts) Again all I can say is see the 1st photo!
I then purchased the same p/n dock port on a second order and installed it. Didn't work from day-1... Ordered another part from somewhere else, installed it and it worked immediately. After examination the part Repairs Universe sent me on this second order was slightly different. I've been emailing for over a week now with now response. Just trying to get my $15 back for this part. Yes I installed it but they sent a different part as easily seen, even though I ordered the same part as my first order.
They did ship fast! Took my $$$ fast, but after that I must say it's over. Buyer Beware!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer service. Please immediately contact the author of this review to discuss damaged or defective of htc droid dna dock port and associated monetary loss in the amount of $15. RepairsUniverse needs to issue a full refund according to poster's claims.
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