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Ok well never again will I order from Repair universe. I ordered a screen/digitizer replacement for my iPhone 5S and after three months the glass has separated from the unit and no its not a batter issue. The parts literally are falling apart. The screen and the...
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#698251
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RepairsUniverse - They shipped wrong/defective part and now no responses to my emails.
RepairsUniverse - They shipped wrong/defective part and now no responses to my emails.
First, I must say that this is my second order from Repairs Universe that has given me heartburn. With the first order, I received what I felt was a "Used" part. I say that because it had remnants of factory white sealant on the connector, which from what I've...
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uswle
uswle

So here is an update. I finally sent the part back because they sent me an email with an RMA#. Today, I received an email saying it was past the 10 return policy.. Hello! ...

I didn't like
  • Customer service
#690574
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I bought a Samsung S5 Touch Screen from them. After 34 days, It started flickering and then just turned green. I sent them an email an they told me there was nothing they can do because the 30 day warranty was up. I was dumb for not doing more research on this company...
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2.0
#684364
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Bought an iPhone 6 screen replacement a few months ago for a client. The screen was showing light leaking out within two weeks. Now the screen has completely come apart and the phone doesn't work. The screen glue also leaked on the inside of the phone. I had to pay...
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2.5
#682493
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Received a less than new unit, missing screw in home button, a loose screw in the package, earpiece did not work, reported to co. Returned item to them, have been waiting 9 days for them to check out the unit and return a working unit. From the date of order to now is...
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#681263
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You can buy parts from here, but don't let them repair your device. This is because if something goes wrong with the repair, they won't refund you even for the part that they used. In my case I send over my phone because I drop my phone and screen broke. So, then they...
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1.0
#671232
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I purchased a replacement screen for my Moto X gen. 2 and it malfunctioned about 45 days after I installed it. I quickly realized that they have a 30 day return policy and it doesn't matter if it is a manufacturer defect or not. The screen ran pretty hot during use and...
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4.0
I didn't like
  • Product
  • Quality
#654941
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You can't talk to anyone on the phone when it comes to customer service, only sales... surprise! They sent a screen/digitizer(nexus 5)and front bezel which looked good, i.e. the screen fit the front bezel well. The bezel did not fit the stock back and was for a white...
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#653948
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The item I purchased was the wrong item and Repairs Universe charged me a 20% restocking fee for returning it. I simply opened the package saw that it was not what I needed and returned it in the package that I received the item. There was no damage to item. I also...
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2.6
I didn't like
  • Return policy
#650778
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The first two were ehh, the third purchase was garbage #1 Quick and easy purchase, payment and delivery. Screen looked great, worked great, all was great. 3 months later, the screen falls off the digitalizer. Not where it is installed, but the internal glue got loose...
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#641509
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