My Ipad screen arrived cracked. I have contacted them and got a "You will receive your refund once the post office refunds us" response.
My order was February 27 and here it is 3 months later and still nothing. I received an email in late March telling me that they are still waiting to hear back from the postal service. Now, here it is almost June and still nothing. No emails, no phone calls, zero contact from anyone at Repairs Universe about the status of my refund.
This company will not ever receive any of my business.
Poor customer service is putting it NICELY. Stay away from Repairs Universe.
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