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Ordered iphone 5 battery. Worked for two days than died. RU charges $5 restock fee on this $11 part according to website plus I have to pay shipping both ways. No response to my email. No representative available for refunds. Time-consuming refund request process. Not...
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Product
#845359
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I bought a galaxy tab s 8.4 touch screen assembly, i received promptly within 3 days. Install was easy but when i turned on tablet i had no touch screen ability. I did go back and checked all connections all was good. Tried to contact repairsuniverse but was not able...
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2.2
#842186
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I ordered a repair kit for an iPad 2 and was sent a different one than the one I ordered, the one sent out was $1.00 less and does not have all the tools needed to do the repair for the charge dock repair of which I ordered that part also. The tool kit I ordered was...
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Pine Hill, New Jersey
Product
#842165
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These guys are terrible. Horrible business model. Ordered a 6 plus screen got it in - transferred over all the stuff to the new screen and the connections wont fit. Called them - ordered a new screen - 4 weeks later new screen comes in same stuff. Do not buy from here....
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1.3
I liked
  • What they claim to provide
#832123
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Repairsuniverse Part Replacement Review

They must not have tested the part. It came with burnt out pixels. Tried to get a new part and was told I'd have to buy a new part and remove old part in which I was told very difficult to remove without damaging. If it is damaged it voids warranty. Could have been voided if they test their ***.
#800921
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Do not buy anything from this company. I orderd a Samsung S Pen replacement. The item was not advertised as used. What I received was a pen wrapped in plastic that looked very used. It did not write correctly because the tip was very loose. The plastic cover over the...
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1.8
#781935
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They advertised a brand new replacement screen for my model table. When I opened the package it was clearly used. The item was was received poorly packaged with greasy finger prints on it as if someone had there hand in french fries while they put it in the box for...
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1.0
I didn't like
  • Lie about return merchandise
  • Advertise as brand new but sell used
  • Sell stolen merchandise
#771511
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I have purchased a few items from this company to repair iphone 6's. The first screen replacement, purchased a year ago, kept coming apart so I had to purchase on from someplace else. I recently went to buy another screen, opting for the OSM version, more expensive but...
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2.1
I liked
  • Selection of parts
I didn't like
  • Quality of products
  • Customer service
  • Return policy
#766123
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I replace screens every day. There screens are very inconsistent if they are going to work or not. I have received screens that are Dead on Arrival and screens that die in as little as a day. Long story short they dislike returns!! as a long time costumer they have...
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Scappoose, Oregon
#739723
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Horrible experience, they shipped a phome with a cracked screen. They wouldnt refund my money or even take the product back and credit it towards another prucahse. They said it was the shipping company...ups...but yet they didnt have shipping insurance so they wouldnt...
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philaudet
philaudet

The same thing happened to me. I believe they buy used, damaged goods and ship them out. They blame damage on courier and keep your money. I will never buy from them again....

1.0
#736741
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